24 Webster Place
Brookline,
MA
02445
The commute to a location I otherwise passed by to work was like living in a nightmare. Here's some advice: never lean on GPS. Sometimes, it has you enter another parking lot by being either unclear or scatterbrained as you are nervous! You can't afford to have a little pocket computer act like you!So, I was running late and needed to decompress as I arrived. Yet, the reception process was quick and empathetic. The initial tests took the longest time but passed by at lightning speed. And when I finally met the doc, she was about as chipper as the rest. It lifted my spirits--I could weather any bad news they had to give--and now, after eight years, I have a new pair of specs waiting for me at the store.So, while getting there was a hassle, that was my end. Maybe it was a slow day at the office, but Milford's Boston Vision is not just friendly and reassuring, but a river of pure quicksilver. The only problem is that, typically, you only need to show up once per year.
Great experience, even with the maintenance the week after it's great. The procedure went great, took 10 minutes and felt like a breeze. I highly recommend them if you're getting laser eyes
My actual meeting/visit with Macie Finkelstein was great.HOWEVER, I was not told beforehand that her office had moved. Fortunately, my husband thought he'd read something about that. So on Monday, I called Laser Vision but couldn't reach a person, and no one called me back. I also left a message at the 'help' website noted on the phone recording, and no one responded to that message either! ... even though the phone message suggested you'd get a quick response from the email.I called back again on Tuesday AM and selected "Make an Appointment" and left my phone on for about 20 minutes until a human being actually answered. She confirmed my appointment and the location. If my husband hadn't commented on the possible relocation, I would have gone to the Beacon St. address and totally missed my appointment. I understand there are staffing shortages...but this was NOT a good way to treat patients.
The whole LASIK process was very easy and Im super grateful to Dr. Melki and his team!